Grow Revenue
Increase service levels and create new business capabilities by connecting demand, fulfillment and delivery.
KNAPP Value Chain Solutions
Most companies optimize individual functions. KNAPP Value Chain Solutions connects the physical network, digital platform and operational execution into one demand-driven ecosystem — for faster decisions, smarter use of capacity and a kept customer promise.
Transform disconnected operations into a demand-driven value chain that continuously balances customer demand, resources, inventory, capacity and operational constraints.
Live orchestration
Demand-driven orchestration for reliable customer promises.
Executive value
Increase service levels and create new business capabilities by connecting demand, fulfillment and delivery.
Use every degree of freedom — delivery slot, warehouse, carrier, release time and dispatch time — to reduce cost while keeping the customer promise.
Gain network-wide visibility from strategy and planning down to operational execution.
Value chain thinking
Supply chains cannot be optimized in silos.
Strategic decisions, planning, inventory, warehouse execution, transportation and store operations all influence the customer promise.
KNAPP connects these decisions into one network-wide decision flow, from long-term strategy to real-time execution.
“From silo optimization to network-wide orchestration.”
Feedback loop: customer signals continuously reshape demand. Hover a step to see its connected decisions.
How it works
Forecast demand, detect risks and create the basis for continuous planning.
Dynamically balance inventory, transport, workforce, warehouse and delivery capacity across the network.
Trigger the right tasks at the right moment across warehouses, hubs, stores, carriers and delivery operations.
Use real-time visibility and AI-supported decision-making to adjust plans before service, cost or capacity are impacted.
Anticipate · AI Forecasting
Multiple real-time data signals flow into an intelligent AI forecasting engine and emerge as a dynamic future demand curve — the basis on which distribution centers, stores, inventory and replenishment are coordinated.

Real-time data from stores, sales, promotions, inventory, logistics and external factors arrives continuously — no manual handover, no weekly snapshot.
The engine learns demand behavior per article, location and channel, and weighs the signals against each other instead of extrapolating history.
What emerges is a future demand curve that keeps updating as conditions change — the basis for replenishment, capacity and delivery decisions.
Data signals in
Sell-through, basket mix and local availability
Transactions, velocity and channel-level trends
Campaigns, price actions and planned activity
Stock position, in-transit quantities and freshness
Transport capacity, lead times and delivery windows
Weather, events and other demand influences
Behind the curve sits the physical layer it is acted on in: the connected distribution center, stores, inventory and replenishment network.
Talk to an ExpertControl Tower · Pharmaceutical Wholesale
Predict future demand, detect unusual patterns early, evaluate shortage risk and simulate scenarios — before committing to an operational decision.
Service level
99.4%
Min. cover
4.0 wk
SKUs at risk
0/5
Streaming · updated 0s ago
Real ECDC data, season 2024/25: positivity crossed the 10% threshold in week 50 and peaked at 47.2% in 2025-W05. The forecast starts from week 52 — compare it with the observed outcome.
Oseltamivir 75 mg
Antiviral · 3.2 wk cover
Paracetamol 500 mg
Analgesic · 4.4 wk cover
Amoxicillin 1 g
Antibiotic · 3.8 wk cover
Salbutamol inhaler
Respiratory · 3.0 wk cover
Insulin glargine
Cold chain · 5.7 wk cover
Projected inventory cover (weeks), next 8 weeks
Demand signal: EU/EEA influenza test positivity, primary-care sentinel surveillance, ECDC/WHO ERVISS (season 2024/25). Context: EMA reported EU-wide amoxicillin shortages from Oct 2022, driven by a surge in respiratory infections. Stock, orders, lead times and product mix are simulated for demonstration.
Industries
Whether the challenge is store replenishment, eGrocery, distribution, transport or last-mile execution, VCS helps organizations deliver the right product, in the right place, at the right time.

Connect central, regional, local and store-based fulfillment into the right network for the customer promise.
Explore Retail
Synchronize inventory, operations and transportation.
Explore Wholesale
Reliable product availability and delivery execution.
Explore Pharma
Balance freshness, availability, transport efficiency and customer service across stores, hubs and delivery networks.
Explore Food
Optimize transport networks and operational performance.
Explore Logistics
Extend automation value beyond the warehouse.
Explore AutomationSolutions · KiSoft Platform
Built on proven software capabilities, VCS solutions turn strategy into execution across the entire value chain — one AI-powered, composable ecosystem connecting master data, order orchestration, replenishment, route optimization, warehouse operations, customer visibility and analytics.
Manage transportation, capacity, customer commitments and delivery execution from planning through proof of delivery.
Create reliable delivery commitments in real time by balancing delivery slot, carrier, route, capacity and dispatch decisions.
Receive, validate and orchestrate customer orders across the network.
Select the best fulfillment path based on service, cost, capacity, resources and availability.
Use demand-driven triggers to replenish stores, hubs and distribution networks.
Replenishment based on customer demand, inventory position, freshness, capacity and service targets.
Intelligence layer
Predict, optimize, monitor and automate decisions across the value chain with AI-supported continuous decision-making — powering every solution above.
Why KNAPP
Most software focuses on planning.
Or transportation.
Or warehousing.
Or delivery.
KNAPP connects them all.
By synchronizing decisions from demand to destination, organizations gain visibility, agility and operational control across the value chain. KNAPP combines software, orchestration, data & AI and automation expertise into one evolving ecosystem — helping customers keep gaining value from their investments while unlocking new potential over time.
Customer promise
A customer promise is only reliable when inventory, fulfillment, transport, capacity and delivery decisions are aligned. Every customer promise depends on thousands of operational decisions.
Winners orchestrate ecosystems, not individual processes.
Customer Promise
Tomorrow
10:00–12:00
Customer proof
Retail · Case study
[Challenge and approach summary to be provided.]
Grocery · Case study
[Challenge and approach summary to be provided.]
Wholesale · Case study
[Challenge and approach summary to be provided.]
Placeholders shown until verified customer data is available.

Next step
One data flow. One process. One platform.
One intelligent ecosystem from planning to execution.
One partner helping turn demand into reliable customer promises.